Welcome to Performance University

The BD Optimization courses are available to all Chrysler dealerships. We strongly encourage you to take full advantage of these Anytime courses designed to help you sell more vehicles.

Your BD Optimization courses will help build the fundamental and advanced knowledge required to successfully execute BDC activity.  Managers learn what they must know to drive a successful BDC process in their stores and sales, Internet, service and all other BDC personnel learn the skills needed to perform at the highest levels. 

By taking advantage of this training, the dealership is ensuring that the entire store is fully trained, proficient and ready to maximize every opportunity to grow the business through proven and best-of-breed BDC principles and processes.

  • Loved the classes. They are short enough to keep my attention & informative!
    Tracy Burt
    Customer Service - Milosch's Palace Chrysler Jeep Dodge
  • Good info and well presented.
    Richard Fahrenthold
    Business Development Manager - Gillman Chrysler Jeep Dodge Ram
  • Instructor was very knowledgeable, all 10's in my book.
    Josh Beswick
    Service Advisor - Herb Chambers Chrysler Jeep Dodge Millbury
  • Great class! I really learned a lot to help improve my phone etiquette! Thank you for being amazing at your job so that I can be better at mine!
    Paige Daniel
    Service Consultant - Huffines Chrysler Jeep Dodge Ram Plano
  • Very good suggestions of how to positively speak with customers without sounding repetitive. Loved it!
    Lena Doolan
    Sales Representative / Account Manager - BAKERSFIELD CHRYSLER JEEP FIAT
Business Optimization Consulting, a CDK Global Company
1950 Hassell Road, Hoffman Estates, IL 60169 - 800-929-8478 - For information - Email Contact
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